Frequently Asked Questions

About the launch

When will Elle GEM launch?

Our first collection is being prepared now. Join our email list to receive the launch date and early-access details.

Where is Elle GEM based?

Elle GEM is based in Canada. Prices on our store are displayed in Canadian dollars unless otherwise indicated.

What materials do you use?

Each product page will identify the materials used in that specific piece. We do not recommend assuming that care instructions or material properties are the same across every design.

How can I contact you?

Use our Contact page and include as much detail as possible. We will respond as soon as we can.